Privacy Policy for Risevia.com
Effective Date: August, 28, 2025
Last Updated: August, 28, 2025
1. Who We Are
RiseVia, LLC. (“we”, “us”, “our”) operates risevia.com, an informational and e-commerce site focused on THCa products. We provide visitors with product information, blog content, and an online shop.
Contact Information:
Email: privacy@risevia.com
2. Information We Collect
- Personal Information You Provide: name, shipping/billing address, email, phone number, account login, payment details (processed securely by third-party providers; we do not store full credit card data).
- Automatically Collected Information: IP address, browser type, device information, pages visited, and usage patterns through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and ship orders
- Communicate with you about purchases, promotions, and updates
- Improve site functionality and user experience
- Provide customer service
- Comply with legal obligations (including age verification)
4. Age Restrictions
Our products are intended for individuals 21 years of age or older. We do not knowingly collect information from anyone under 21. If we discover such data, it will be deleted.
5. Sharing of Information
We may share your data with:
- Service providers such as payment processors, shipping carriers, and analytics providers
- Legal authorities when required by law
- Business successors in the event of a merger or acquisition
We do not sell personal data.
6. Cookies and Tracking Policy
We use cookies and similar technologies to:
- Enable core site features (shopping cart, checkout)
- Analyze site traffic and performance
- Provide personalized marketing and retargeting
You may disable cookies in your browser settings, but some features may not function properly. We honor “Do Not Track” signals where legally required.
7. Security
We implement reasonable safeguards to protect your data. However, no online transmission or storage system is 100% secure.
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to certain processing
- Withdraw consent for marketing
- Opt out of the sale or sharing of your personal data (if applicable)
To exercise rights, email us at privacy@risevia.com.
9. Data Retention
We keep personal data only as long as necessary for order fulfillment, legal compliance and business purposes. After that, it is securely deleted.
10. Refund Policy
We stand by our products and want you to be satisfied. If you are not happy with your purchase, you may request a refund within 30 days of delivery under the following conditions:
- The product must be returned in its original, unopened packaging.
- Refunds are issued to the original payment method once the product is received and inspected.
- Customers are responsible for return shipping costs unless the product was defective or incorrect.
To request a refund, contact us at support@risevia.com with your order number.
11. Changes to This Policy
We may update this policy at any time. Updates will be posted on this page with a revised effective date. Material changes may also be communicated by email or site notification.
12. Children’s Privacy
Our site and products are not intended for individuals under 21. We do not knowingly collect data from minors.
13. Contact Us
If you have questions about this Privacy Policy, Cookie Policy, or Refund Policy, please contact us at:
RiseVia, LLC.
Email: info@risevia.com